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Customer Experience Representative

1 month ago

Little Rock, Arkansas, United States Enterprise Mobility Inc Full time
Job Summary

Enterprise Mobility Inc is seeking a skilled Customer Experience Representative to provide exceptional service to customers. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences.

This role involves meeting and greeting customers, providing information on rental terms and conditions, and offering additional services and products. The successful candidate will be able to work effectively in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of professionalism at all times.

The Customer Experience Representative will be responsible for:

  • Providing superior customer service by understanding and communicating rental terms and conditions
  • Offering additional services and products to customers
  • Assisting with the rental process, including verification and documentation of driver information
  • Notifying management of any customer or vehicle issues

The ideal candidate will have a minimum of 2 years of customer service or sales experience, a valid driver's license, and a strong work ethic. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Meet and greet customers in a professional and friendly manner
  • Provide superior customer service by understanding and communicating rental terms and conditions
  • Offer additional services and products to customers
  • Assist with the rental process, including verification and documentation of driver information
  • Notify management of any customer or vehicle issues

Equal Opportunity Employer/Disability/Veterans