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Client Services Representative

2 months ago

Austin, Texas, United States Canon USA & Affiliates Full time

About the Role

We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Canon Solutions America, Inc. As a Client Services Representative, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities:

  • Provide prompt and accurate delivery of various on-site work assignments
  • Respond to customer inquiries and requests in a timely and professional manner
  • Contribute to the creation of site procedures and guides to ensure efficient operations
  • Perform routine upkeep and maintenance of equipment and facilities
  • Assist with shipping and receiving of packages and materials
  • Provide coverage for short-staffed situations and attend cross-functional trainings

About You:

We are looking for a candidate with excellent communication and interpersonal skills, who is able to work independently and as part of a team. The ideal candidate will have a strong attention to detail, be able to multitask and prioritize tasks effectively, and have a customer-focused mindset.

Requirements:

  • High School Diploma or equivalent required
  • Less than one year of related experience preferred
  • Basic computer skills and technical knowledge required
  • Ability to lift up to 50lbs and spend extended periods of time standing, bending, and walking

About Our Company:

Canon Solutions America, Inc. is a leading provider of enterprise, production, and large format printing solutions. We are committed to promoting professional innovation, nurturing efficiency, and regulating costs through the unification of comprehensive digital and traditional printing and document management solutions.

What We Offer:

  • Competitive compensation package
  • Medical, dental, and vision benefits
  • 401(k) Savings Plan and discretionary profit sharing
  • Discretionary success sharing and educational assistance
  • Recognition programs and vacation time

Equal Employment Opportunity:

We are an equal opportunity employer and comply with all applicable federal, state, and local laws, regulations, orders, and mandates. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.