Case Intake Coordinator

5 hours ago


San Antonio, Texas, United States IMS Consulting & Expert Services LLC Full time
Job Summary:

The Case Intake Coordinator will be responsible for thoroughly reviewing new and existing case expert requests, evaluating expert qualifications, and identifying suitable experts. This role will handle all incoming expert requests, follow up on existing leads, and track case counts. The successful candidate will possess excellent organizational and relationship management skills, with the ability to exercise independent judgment and discretion.

Key Responsibilities:

Source experts on all leads coming in through the sales team and case management team.
Source experts on all existing cases that have been previously assigned to a Case Manager.
Re-identify experts on pending leads and existing matters if case falls outside of designated time frame.

Requirements:

Highly qualified Legal Secretary or Legal Assistant with 3 years of experience in personal injury law.
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
Knowledge of legal case management software and platforms is a plus.

What We Offer:

A competitive compensation package and 401K, PTO and paid holidays, benefits (medical, dental, vision, company paid short-term and long-term disability, health savings account). IMS Legal Services is an equal opportunity employer that is committed to inclusion and diversity.

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