Front Desk Team Lead
4 weeks ago
CIVANA is a wellness resort and spa that aims to inspire mindful and measurable wellness in all who crave it.
Our wellness philosophy is centered around happiness and healthiness, and we deliver this through a curated wellness program that caters to everyone's needs.
Job DescriptionWe are seeking a skilled and experienced Front Desk Supervisor to join our team at CIVANA Wellness Resort & Spa.
The successful candidate will be responsible for leading our front desk team and ensuring that our guests receive exceptional service and support throughout their stay.
This is a unique opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in people's lives.
Key Responsibilities:
- Lead and manage the front desk team to deliver exceptional guest service
- Ensure that all guest interactions are handled in a professional and courteous manner
- Monitor and maintain the front desk area to ensure it is clean and organized
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- Previous experience in a front desk or customer service role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment
- Knowledge of wellness and spa operations
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to our wellness programs and facilities
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