Medical Call Center Coordinator
6 days ago
**Overview of Texas Oncology**:
Texas Oncology is a leading community oncology provider with over 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our mission is to deliver high-quality, high-touch cancer care to help patients achieve More breakthroughs. More victories. in their fight against cancer.
**Estimated Salary:** $45,000 - $55,000 per year
Job Description:
- Provide a full range of telephone switchboard duties, including triaging calls and relaying messages.
- Assist with clerical duties as required.
- Serve as a liaison between patients and medical staff.
- Support and adhere to the US Oncology Compliance Program.
Responsibilities:
- Courteously and efficiently answer all incoming calls and connect callers with the correct extension.
- Take and relay messages in an accurate and timely manner.
- Respond to emergency and urgent calls from patients in a timely manner.
- Perform operator functions, including triaging calls and reporting malfunctions.
- Provide a pleasant and helpful phone contact for callers.
Qualifications:
- High School diploma or equivalent.
- Minimum five years of office experience, preferably in a medical setting.
Benefits:
- Competitive benefits package, including Medical, Dental, Vision, Life Insurance, and 401(k) plan.
- Tuition Reimbursement and Employee Assistance program.
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