Hotel Operations Director

7 days ago


Carlsbad, United States Hilton Garden Inn Carlsbad Beach Full time
Job Summary

We are seeking an experienced and visionary leader to serve as the General Manager of our prestigious Hilton Garden Inn Carlsbad Beach hotel. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, including guest services, sales, marketing, finance, and human resources.

Key Responsibilities
  • Hotel Operations: Oversee the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.
  • Guest Services: Develop and implement strategies to enhance the guest experience, driving customer satisfaction and loyalty.
  • Sales and Marketing: Develop and execute sales and marketing plans to drive revenue growth and increase market share.
  • Finance: Manage the hotel's budget, financial performance, and revenue generation strategies.
  • Human Resources: Lead and develop a high-performing team of department heads and associates, fostering a culture of exceptional guest service and employee engagement.
Requirements
  • Education: Bachelor's degree in Hospitality Management or related field.
  • Experience: 3+ years of experience as a General Manager in a hotel, preferably in a similar luxury brand.
  • Skills: Strong financial acumen, excellent leadership and team management skills, strong communication and interpersonal skills, ability to think strategically and drive results.
Benefits
  • Competitive Salary: $130,000 - $135,000 per year.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, 401(k) match, and paid time off.


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