Quality Assurance Manager
4 weeks ago
At Bonduelle, we are seeking a highly skilled Quality Assurance Manager to oversee and direct all activities of the QA department. As a key member of our team, you will play a critical role in ensuring the quality and safety of our products.
Key Responsibilities:
- Train and supervise Quality Assurance technicians to monitor progress and prepare effective QA Tech schedules.
- Assist line QA's with line set-up to ensure a strong start-up.
- Calibrate and maintain testing equipment according to the programmed schedule, conduct pre-operational sanitation inspection.
- Troubleshoot issues, monitor for Safe Quality Food (SQF) compliance and enforce Good Manufacturing Practices (GMP) and United States Department of Agriculture (USDA) programs.
- Communicate and work closely with all departments to achieve quality standards, identify food safety and process improvements and communicate recommendations.
- Investigate all customer complaints and conduct case audits.
- Monitor raw material rotation, hold periods, and expired product hold form and disposition, and report deviations promptly and recommend corrective actions.
- Generate daily activity report and conduct chemical and supplies inventories. Report daily activities and production issues to QA Manager.
- Identify safety hazards within the QA work areas and notify the QA Manager or Plant Manager, and report all accidents to the QA Manager immediately and assist in completing the accident reports as needed.
- Perform basic microbiological tests, set up sampling schedules and submit laboratory samples.
- Must be cross-trained in the various functions of the Quality Assurance department and must be knowledgeable on the QA standard operating procedures.
- Must have knowledge of food safety programs (HACCP, GMPs, Sanitation, Pest Control, Safe Quality Food (SQF), and Organic Guidelines.
- Backup to the QA Manager as SQF Practitioner.
- Perform all other duties as assigned.
Requirements:
- 3-5 Years related experience required; College Degree in Microbiology, Food Science, Agriculture or related Science field preferred, or equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small/large group situations to customers, clients, and other associates of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs and charts.
- Ability to deal with problems involving several concrete variables in standardized situations and trouble shoot/resolve issues.
- Must be able to become HACCP trained and SQF and CPR certified.
- Must be able to utilize a ten key calculator and must be computer literate and be able to generate reports and graphs using EXCEL and PowerPoint. Should have excellent interpersonal and managerial skills, and flexible schedule.
Related Success Metrics:
- TCIR
- Overtime %
- Performance efficiency, rework, OEE, Product Specification compliance
- FO, KPI, Quality Response, Consumer Complaints
Physical Work Environment: While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The associate frequently is required to talk or hear. The associate is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The associate regularly works near moving mechanical parts and is regularly exposed to extreme cold. The associate frequently works in high, precarious places. The associate is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually loud.
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