Quality Assurance Manager

4 weeks ago

Commerce, California, United States Bonduelle Full time
Job Summary:

As a Quality Assurance Manager at Bonduelle, you will oversee and directly supervise all activities of the QA department in accordance with the organization's policies and applicable laws. This includes interviewing and training associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints, and resolving problems.

Key Responsibilities:

• Trains and supervises Quality Assurance technicians
• Monitors the progress of trainees and technicians and prepares and maintains effective QA Tech schedules
• Assists line QA's with line set-up to have a good and strong start-up
• Calibrates and maintains testing equipment as per the programmed schedule, conducts pre-operational sanitation inspection
• Troubleshoots issues, monitors for Safe Quality Food (SQF) compliance, and enforces Good Manufacturing Practices (GMP) and United States Department of Agriculture (USDA) programs, including training on GMP/HACCP/SQF for all associates
• Communicates and works closely with all departments to achieve quality standards, identifies food safety and process improvements, and communicates recommendations
• Investigates all customer complaints and conducts case audits
• Monitors raw material rotation, hold periods, and expired product hold form and disposition, and reports deviations promptly and recommends corrective actions
• Generates daily activity reports and conducts chemical and supplies inventories
• Reports daily activities and production issues to QA Manager
• Identifies safety hazards within the QA work areas and notifies the QA Manager or Plant Manager, and reports all accidents to the QA Manager immediately and assists in completing the accident reports as needed
• Performs basic microbiological tests, sets up sampling schedules, and submits laboratory samples
• Must be cross-trained in the various functions of the Quality Assurance department and must be knowledgeable on the QA standard operating procedures
• Must have knowledge of food safety programs (HACCP, GMPs, Sanitation, Pest Control, Safe Quality Food (SQF), and Organic Guidelines)
• Backup to the QA Manager as SQF Practitioner
• Performs all other duties as assigned

Requirements:

• 3-5 years related experience required; College Degree in Microbiology, Food Science, Agriculture, or related Science field preferred, or equivalent combination of education and experience
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small/large group situations to customers, clients, and other associates of the organization
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret graphs and charts
• Ability to deal with problems involving several concrete variables in standardized situations and troubleshoot/resolves issues
• Must be able to become HACCP trained and SQF and CPR certified
• Must be able to utilize a ten-key calculator and must be computer literate and be able to generate reports and graphs using EXCEL and PowerPoint
• Should have excellent interpersonal and managerial skills, and flexible schedule

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