Quality Assurance Team Lead

3 weeks ago

Commerce, California, United States Bonduelle Full time

Job Title: Quality Assurance Team Lead - Plant-Based Food Expert

Job Summary:

We are seeking a highly skilled Quality Assurance Team Lead to oversee and direct the activities of our QA department in Assigned Shift. The successful candidate will be responsible for interviewing and training associates, planning, assigning, and directing work, appraising performance, rewarding and disciplining associates, addressing complaints, and resolving problems.

Key Responsibilities:

  • Trains and supervises Quality Assurance technicians to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitors the progress of trainees and technicians and prepares and maintains effective QA Tech schedules.
  • Assists line QA's with line set-up to ensure a good and strong start-up.
  • Calibrates and maintains testing equipment as per the programmed schedule, conducts pre-operational sanitation inspection, troubleshoots issues, monitors for Safe Quality Food (SQF) compliance, and enforces Good Manufacturing Practices (GMP) and United States Department of Agriculture (USDA) programs.
  • Communicates and works closely with all departments to achieve quality standards, identifies food safety and process improvements, and communicates recommendations.
  • Investigates all customer complaints, conducts case audits, monitors raw material rotation, hold periods, and expired product hold form and disposition, and reports deviations promptly and recommends corrective actions.
  • Generates daily activity reports and conducts chemical and supplies inventories. Reports daily activities and production issues to QA Manager.
  • Identifies safety hazards within the QA work areas and notifies the QA Manager or Plant Manager, and reports all accidents to the QA Manager immediately and assists in completing the accident reports as needed.
  • Performs basic microbiological tests, sets up sampling schedules, and submits laboratory samples.
  • Must be cross-trained in the various functions of the Quality Assurance department and must be knowledgeable on the QA standard operating procedures.
  • Must have knowledge of food safety programs (HACCP, GMPs, Sanitation, Pest Control, Safe Quality Food (SQF), and Organic Guidelines).
  • Backup to the QA Manager as SQF Practitioner.
  • Perform all other duties as assigned.

Requirements:

  • 3-5 Years related experience required; College Degree in Microbiology, Food Science, Agriculture, or related Science field preferred, or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small/large group situations to customers, clients, and other associates of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs and charts.
  • Ability to deal with problems involving several concrete variables in standardized situations and trouble shoot/resolve issues.
  • Must be able to become HACCP trained and SQF and CPR certified.
  • Must be able to utilize a ten-key calculator and must be computer literate and be able to generate reports and graphs using EXCEL and PowerPoint.
  • Should have excellent interpersonal and managerial skills, and flexible schedule.

Physical Work Environment:

While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance.

The associate frequently is required to talk or hear. The associate is occasionally required to stoop, kneel, crouch, or crawl and taste or smell. The associate must frequently lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The associate regularly works near moving mechanical parts and is regularly exposed to extreme cold. The associate frequently works in high, precarious places.

The associate is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.

The noise level in the work environment is usually loud.

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