Client Account Manager

3 weeks ago


Parma, Ohio, United States Commercial Traffic Full time
Job Overview

We are seeking a highly skilled Client Account Manager to join our team at Commercial Traffic. As a key member of our logistics team, you will be responsible for leading client implementations, analyzing workflows, and finding innovative ways to simplify and enhance the client experience.

Key Responsibilities:

  • Lead client implementations from onboarding to ongoing support, ensuring smooth and successful client rollouts.
  • Analyze workflows and identify opportunities for improvement, implementing Lean Management principles to boost efficiency and effectiveness.
  • Develop and implement automation solutions to optimize processes and improve client satisfaction.
  • Build and maintain strong relationships with clients, ensuring their success and satisfaction with our services.

Requirements:

  • Proven experience in logistics, supply chain management, or a related field.
  • Strong analytical and problem-solving skills, with the ability to analyze complex workflows and identify opportunities for improvement.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Proficiency in technology and automation tools, with a willingness to learn and adapt to new systems and processes.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A competitive compensation package, including benefits and a 401(k) plan.
  • The chance to work with a talented and dedicated team, making a real impact in the logistics industry.

About Us:

Commercial Traffic is a leading provider of logistics and software development services, with a rich history dating back to 1923. We are committed to delivering exceptional service and value to our clients, and we are seeking talented individuals who share our vision and values.



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