Cloud Support Specialist II/III
4 weeks ago
We are seeking a highly skilled Cloud Support Specialist II/III to join our team at Bespoke Technologies LLC. The successful candidate will be responsible for providing technical support for our cloud-based services, ensuring seamless deployment and troubleshooting of complex issues.
Key Responsibilities- Monitor and report on deployment flow to ensure smooth execution and timely escalation of issues.
- Identify and drive fixes with feature teams for volume drivers.
- Run documented deployment scripts and procedures.
- Coordinate restoration actions with Microsoft teams and other partners on behalf of Microsoft.
- Assist in outage restoration actions, escalating to Microsoft personnel within published timeframes or when indicated by procedure.
- Log all investigative and restorative actions taken in designated systems for later retrieval for audit purposes and root cause investigations.
- Identify and drive recovery levers with feature teams.
- Assist in Hardware deployments, including peripherals (desktop and server provisioning).
- Physical Escort, to include Two Person Access (TPA) in the spaces for maintenance, cleaning, other services as warranted.
- Equipment assistance / troubleshooting (e.g., intake new equipment, coordinate with partners upon arrival, issue, swap, etc.).
- Sovereign cloud user account requests (e.g., submissions, provisioning, certificate issuance and troubleshooting).
- Problem solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
- Secure Work Area operations.
- Update standard operation procedures and technical training guides documentation as needed.
- Bachelor's Degree in a similar field or equivalent combination of IT training and practical IT experience.
- Excellent customer service skills and focus.
- Adaptable to a fast pace environment with changing proprieties.
- Ability to execute work with precision in time sensitive outage scenarios.
- Capability to communicate effectively through written and oral English.
- Ability to perform work under continuous deadline pressure.
- Aptitude to interact with external customers & partners on behalf of Microsoft.
- Must be open to shift work as 24/7 support is needed.
- Cloud Support Specialist II: Provides technical solutions to a wide range of difficult problems.
- Cloud Support Specialist III: Contributes to completion of specific programs and projects, represents organization in providing solutions to difficult technical issues associated with specific projects, trains end users on the proper use of hardware and software, may coach and provide guidance to less-experienced professionals, may serve as a team or task lead.
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Cloud Support Engineer II
4 weeks ago
Reston, Virginia, United States Microsoft Corporation Full timeJob Title: Cloud Support Engineer IIAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Cloud Support Engineer II, you'll play a critical role in delivering exceptional support to our customers, ensuring their success with our cloud-based solutions.Responsibilities:Respond to complex incidents,...
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Cloud Solutions Architect III
3 weeks ago
Reston, Virginia, United States Innova Solutions Full timeJob Title: Cloud Solutions Architect IIIAbout the Role:Innova Solutions is seeking a highly skilled Cloud Solutions Architect III to join our team. As a Cloud Solutions Architect III, you will be responsible for designing, implementing, and maintaining cloud-based solutions for our clients.Key Responsibilities:Design and implement cloud-based solutions for...
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Cloud Support Specialist
4 weeks ago
Reston, Virginia, United States CalypsoAI Full timeAbout the RoleWe are seeking a skilled Cloud Support Specialist to join our team at CalypsoAI. As a Cloud Support Specialist, you will be responsible for providing exceptional customer support and ensuring the high availability and performance of our SaaS environment.Key ResponsibilitiesMonitor key SaaS application metrics, logs, and alerts to identify and...
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Cloud Infrastructure Specialist
3 weeks ago
Reston, Virginia, United States AnaVation LLC Full timeAbout the Role:AnaVation LLC is seeking a highly skilled Cloud Infrastructure Specialist to support our mission critical customer in Reston, VA. As a Cloud Infrastructure Specialist, you will maintain and fully support AWS cloud capabilities for hosting cybersecurity tools and databases, and administer and maintain current capabilities and technology stacks,...
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Cloud Infrastructure Specialist
3 weeks ago
Reston, Virginia, United States ECS Full timeECS is seeking a highly skilled Cloud Infrastructure Specialist to join their team in managing and maintaining multiple coalition Mission Partner network enclaves in support of the DoD community.The ideal candidate will work as part of a team to design, implement, and maintain enclaves' virtual infrastructure in both AWS and Azure Cloud.This demanding role...
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Cloud Systems Administrator
3 weeks ago
Reston, Virginia, United States CoSolutions Full timeJob Summary:We are seeking a highly skilled Cloud Systems Administrator to join our team at CoSolutions. As a key member of our program team, you will provide mission-critical support for a leading intel agency. Your expertise in cloud infrastructure, Linux systems, and security will be instrumental in ensuring the smooth operation of our...
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Cloud Architect III
4 weeks ago
Reston, Virginia, United States Mount Indie Full timeJob OverviewMt. Indie is seeking a seasoned Cloud Architect III to lead the development and deployment of our customers' core platform. As a key member of our team, you will design, build, and maintain robust and scalable infrastructure solutions using containers and Kubernetes.Responsibilities:Lead the planning, development, and deployment of platform...
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Cloud Architect III
3 weeks ago
Reston, Virginia, United States Mount Indie Full timeMount Indie is seeking a highly skilled Cloud Architect III to lead the development and deployment of our customer's core platform.This role requires a strong background in architecting, designing, building, and maintaining robust and scalable infrastructure solutions with containers and Kubernetes.The successful candidate will lead a team of Platform...
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Medical Support Specialist
4 weeks ago
Reston, Virginia, United States Specialist Office Full timeJob SummarySpecialist Office is seeking a highly skilled Medical Support Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.Key ResponsibilitiesCollect and process patient specimens, including blood and stool samples, for...
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Cloud Infrastructure Specialist
4 weeks ago
Reston, Virginia, United States Ampcus Full timeJob Summary:As a Cloud Engineer III at Ampcus, you will be responsible for designing, implementing, and maintaining cloud-based systems and applications. This role requires a strong understanding of cloud computing technologies, including AWS GovCloud, and experience with infrastructure as code tools such as Terraform and Ansible. You will work closely with...
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Cloud Systems Engineer
4 weeks ago
Reston, Virginia, United States Leidos Full timeJob SummaryLeidos is seeking a highly skilled Cloud Systems Administrator to join our team in Reston, Virginia. As a senior technical position, this role requires current, hands-on technical experience and a strong understanding of cloud computing principles.Key ResponsibilitiesMaintain smooth operation of multi-user computer systems, including coordination...
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Cloud Infrastructure Specialist
4 weeks ago
Reston, Virginia, United States AnaVation LLC Full timeCloud Engineer Job DescriptionAnaVation LLC is seeking a skilled Cloud Engineer to support our mission-critical customer in Reston, VA. The ideal candidate will have experience designing and implementing hybrid cloud infrastructure in classified environments.The Cloud Engineer will be responsible for developing and supporting cloud infrastructure,...
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Senior Desktop Support Specialist
4 weeks ago
Reston, Virginia, United States Franklin Fitch Full timeSenior Desktop SpecialistYou will be working with an established client, undergoing expansion with a new state-of-the-art office, offering great potential for in-house progression and increased opportunity for quick career advancement.You will be ensuring proper computer operation, documenting, and receiving end-user requests. You will be required to use...
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Cloud Engineer/Implementation Consultant III
4 weeks ago
Reston, Virginia, United States Oracle Full timeJob SummaryOracle is seeking a highly skilled Cloud Engineer/Implementation Consultant III to lead the implementation design and customer aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. The ideal candidate will have 8-10 years of experience relevant to this position including 4 years of...
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Cloud Infrastructure Specialist
4 weeks ago
Reston, Virginia, United States Northramp Full timeJob SummaryNorthramp is seeking a skilled Cloud Infrastructure Specialist to join our team. As a Cloud Services Engineer, you will be responsible for delivering cloud account vending and support services across major cloud platforms, including Azure, Google Cloud Platform, Amazon Web Services, and Oracle Cloud Infrastructure. Key Responsibilities Configure,...
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Cloud Cyber Security Specialist
3 weeks ago
Reston, Virginia, United States General Dynamics Information Technology Full timeJob Title: Cloud Cyber Security SpecialistJob Summary:We are seeking a highly skilled Cloud Cyber Security Specialist to join our team at General Dynamics Information Technology. As a Cloud Cyber Security Specialist, you will be responsible for ensuring the security and compliance of our cloud-based systems and applications.Responsibilities:- Utilize...
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Oracle Cloud EPM Specialist
4 weeks ago
Reston, Virginia, United States Compunnel Inc. Full timeJob Title: Oracle Cloud EPM SpecialistJob Summary:We are seeking a highly skilled Oracle Cloud EPM Specialist to join our team at Compunnel Inc. The ideal candidate will have extensive experience in implementing and supporting Oracle Cloud EPM modules, including Financial Consolidation & Close Cloud Service (FCCS), Account Reconciliation Cloud Service...
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Oracle Cloud EPM Specialist
3 weeks ago
Reston, Virginia, United States Compunnel Inc. Full timeJob Title: Oracle Cloud EPM SpecialistJob Summary:We are seeking an experienced Oracle Cloud EPM Specialist to join our team at Compunnel Inc. The ideal candidate will have a strong background in implementing and supporting Oracle Cloud EPM modules, including Financial Consolidation & Close Cloud Service (FCCS), Account Reconciliation Cloud Service (ARCS),...
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Cloud Infrastructure Specialist
3 weeks ago
Reston, Virginia, United States Compunnel Inc. Full timeCloud Infrastructure SpecialistAt Compunnel Inc., we are seeking a skilled Cloud Infrastructure Specialist to join our team. As a DevOps Cloud Engineer, you will work within the Source Code Management Squad to provide GitHub administration, including implementation of GitHub Advanced Security (GHAS). You will be supporting Mend and will need to understand...
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Customer Support Specialist III
3 weeks ago
Reston, Virginia, United States Insight Global Full timeJob Summary:This Customer Support Specialist III will be responsible for providing courteous and professional customer service in response to incoming phone calls for spare parts quotes, order placement, repair and warranty service, tracking of orders/shipments, address billing inquiries, etc.Key Responsibilities:Manage customer accounts including SMI...