Cloud Infrastructure Specialist

3 days ago


Reston, Virginia, United States Albert Bow Full time

Cloud Infrastructure Specialist

About Albert Bow: We're a cutting-edge cloud infrastructure startup focused on improving cloud efficiency and customer experience. We're growing fast and need a Cloud Infrastructure Specialist to ensure customers get the best support possible.

Role: As a Cloud Infrastructure Specialist, you'll advocate for customers, assist with onboarding, solve issues, and provide guidance on using our cloud platform effectively. You'll also gather feedback to help shape future improvements.

Responsibilities:

  • Represent customer needs and ensure top-tier service.
  • Facilitate smooth onboarding for new users.
  • Troubleshoot issues and collaborate with internal teams for solutions.
  • Educate customers on cloud platform features.
  • Collect feedback to improve the product.

Qualifications:

  • 2+ years in a Dev tool or infrastructure company, with expertise in AWS, GCP, or similar.
  • Strong communication and problem-solving skills.
  • Experience onboarding and supporting customers

Benefits:

  • Salary up to $120,000 + equity.
  • Free meals, premium healthcare, unlimited PTO.
  • Learning & development reimbursements.
  • Quarterly company retreats.

Apply by submitting your CV

Thanks,

Zack



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