Restaurant Operations Manager

22 hours ago


Fargo, North Dakota, United States Pentex Restaurant Group Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Pentex Restaurant Group. As an Assistant Restaurant Manager, you will play a key role in overseeing the daily business operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:

  • Work closely with the General Manager to develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Supervise and train staff to ensure that they are providing excellent customer service and adhering to our high standards of food quality and safety.
  • Manage inventory and control costs to ensure that we are operating efficiently and effectively.
  • Develop and implement procedures to improve operational efficiency and reduce waste.
  • Collaborate with the General Manager to develop and implement marketing strategies to attract new customers and retain existing ones.
  • Ensure that our restaurant is always clean and well-maintained, and that our staff are following all health and safety protocols.
  • Manage employee performance and provide feedback to help them improve their skills and knowledge.
  • Develop and implement training programs to ensure that our staff are equipped to provide excellent customer service and to meet the needs of our customers.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • Proven experience as a Restaurant Operations Manager or Assistant Restaurant Manager.
  • Excellent leadership and communication skills.
  • Ability to work well under pressure and to prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively as part of a team.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.
  • Free employee meals.
  • Generous monthly bonus program.
  • Employee assistance program (EAP).


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