U-Box Customer Care Representative

3 weeks ago


Salisbury, Maryland, United States U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and detail-oriented U-Box Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service and ensuring the safe transportation of U-Box containers to customers.

Key Responsibilities:

  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload U-Box containers, ensuring they are properly secured and delivered to customers in a timely manner.
  • Participate in ongoing training and education to improve skills and knowledge of U-Haul products and services.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.

Requirements:

  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL A).

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, including long periods of standing, walking, and lifting up to 50 pounds.

U-Haul Offers:

  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.


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