Customer Service Associate

1 month ago


Salisbury, Maryland, United States Family Dollar Full time
Customer Service Representative Job Description

As a valued member of the Family Dollar team, you will play a key role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional and respectful manner.
  • Greet customers and assist them in selecting merchandise, answering questions and providing recommendations as needed.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with other team members to achieve sales and customer service goals, sharing knowledge and expertise to drive business results.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Ability to lift up to 50 pounds and stand for long periods of time.


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