Patient Service Representative

2 weeks ago


Salisbury, Maryland, United States ZOLL LifeVest Full time
Job Title: Patient Service Representative

At ZOLL LifeVest, we are seeking a skilled Patient Service Representative to join our team of independent contractors. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest wearable cardioverter defibrillator.

About the Role:

We are looking for a motivated and detail-oriented individual to provide exceptional patient care and education. As a Patient Service Representative, you will be responsible for:

  • Contacting caregivers and family members to schedule services
  • Traveling to patient homes and healthcare facilities to provide services
  • Training patients and caregivers on the use of LifeVest
  • Programming LifeVest according to prescribing physician's orders
  • Measuring patients and determining correct garment size
  • Reviewing and signing necessary paperwork with patients
  • Transmitting signed copies of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Managing device and garment inventory
  • Disclosing family relationships with potential referral sources


Requirements:

To be successful in this role, you will need:

  • 1 year of patient care experience in a paid professional environment
  • Completion of a background check
  • Disclosure of personal NPI number (if applicable)
  • Valid driver's license and car insurance or valid state ID
  • Willingness to pay a $30 annual DME fee and any additional vendor credentialing fees


What We Offer:

As a Patient Service Representative, you will have the opportunity to work with a leading medical device company and make a meaningful difference in the lives of patients. We offer a competitive fee for service and the flexibility to work around your schedule. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.

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