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Housekeeping Operations Manager

2 months ago

Emeryville, California, United States Hilton Garden Inn San Francisco - Oakland Bay Bridge Full time

Property Overview:

Hilton Garden Inn San Francisco - Oakland Bay Bridge is a distinguished hotel situated in Emeryville, California, providing exciting career opportunities for hospitality professionals eager to join a vibrant team. Being part of our organization means aligning with a celebrated hospitality brand recognized for its dedication to outstanding guest service and premium amenities. The hotel enjoys a strategic location near San Francisco and the Oakland Bay Bridge, making it a favored choice for both business and leisure visitors. As a member of our team, you will have the chance to thrive in a dynamic and fast-paced setting, delivering exceptional service to guests from various backgrounds. Hilton Garden Inn San Francisco - Oakland Bay Bridge prioritizes professional growth and development, offering pathways for advancement within the company. Join us and embark on a rewarding career in the hospitality sector, where your skills and commitment will be acknowledged and valued.

Position Summary:
Are you a driven and meticulous professional with a zeal for cleanliness and superior guest service? We invite you to take on the role of Housekeeping Operations Manager and elevate our housekeeping department to new levels of excellence. With your high energy, enthusiasm, and dedication to providing exceptional guest experiences, you will oversee all facets of housekeeping operations, ensuring impeccable cleanliness, efficiency, and guest satisfaction. If you possess robust leadership abilities and a proven history in housekeeping management, we encourage you to consider this opportunity to be part of our devoted team focused on delivering unforgettable experiences for our guests.

Key Responsibilities:

  • Lead and supervise the housekeeping team to uphold the highest standards of cleanliness and presentation.
  • Develop and enforce housekeeping policies, procedures, and quality benchmarks.
  • Monitor and manage housekeeping budgets and expenditures.
  • Conduct regular inspections to ensure compliance with cleanliness and quality standards.
  • Train, inspire, and mentor the housekeeping team to provide exceptional service.
  • Collaborate with other departments to meet guest expectations and resolve any issues.
  • Maintain inventory of cleaning supplies and equipment.
  • Uphold safety and sanitation standards, ensuring a healthy work environment.

Join our team as a Housekeeping Operations Manager and play a crucial role in creating a clean and welcoming atmosphere for our guests. Showcase your leadership skills and be part of a dynamic hospitality environment dedicated to delivering exceptional guest service.

Qualifications:

  • Bachelor's degree in Hospitality or a related field preferred or equivalent experience.
  • 2+ years of housekeeping management experience, ideally in a hotel or resort environment.
  • Knowledge of housekeeping and laundry operations.
  • Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred.
  • Strong leadership and team management capabilities.
  • Ability to perform well under pressure and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite and hotel management software.
  • Understanding of inventories, scheduling, and productivity.

Benefits:
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for major hospitality brands, Davidson offers a unique entrepreneurial management style that combines the personalized service of a small company with the extensive expertise of a larger organization. In alignment with the company’s commitment to delivering value, Davidson comprises four specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.

Davidson offers a comprehensive benefits program designed to enhance the lives and well-being of our team members and their families, including:

  • Three tiers of medical coverage.
  • Dental and vision coverage.
  • 24/7 telehealth services.
  • Free maintenance medications.
  • Pet insurance.
  • Hotel discounts.
  • Tuition reimbursement.
  • Paid time off (vacation, sick leave, bereavement, and holidays).
  • 401K matching.

Working at Davidson is a unique experience. It’s less of a job and more of a calling, blending career and passion. Whatever your role, you contribute to redefining the delivery of quality hospitality to our guests, clients, partners, and each other.

EOE AA - Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug-free workplace. Pre-employment drug testing and background checks are required.