Store Operations Manager

1 week ago


Emeryville, California, United States Levi Strauss & Co. Full time
Job Summary

As a Store Operations Manager at Levi Strauss & Co., you will play a critical role in ensuring the successful implementation of strategies and operational excellence that drive brand equity, customer satisfaction, and financial growth. You will contribute as an integral member of the store management team, supervising and providing consistent coaching on sales training processes to ensure the highest level of service and sales.

Key Responsibilities

* Create a high-energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates.
* Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
* Partner with store manager on elevated consumer issues and participate in training processes for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, and programs.
* Deliver formal performance feedback in partnership with store management and work with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.

Requirements

* Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
* Be a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
* Be a self-starter with a growth mindset, enjoying learning new tools and adaptable to new initiatives.
* Have progressive retail leadership experience and proven skills in supervising, coaching, and training.
* Be able to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
* Be able to perform all essential job functions and able to lift up to 40 pounds.

What We Offer

* A comprehensive benefits package, including medical care, paid time off, and retirement planning.
* Opportunities for professional growth and development in a dynamic and innovative company.
* A collaborative and inclusive work environment that values diversity and promotes a culture of belonging.

Levi Strauss & Co. is an Equal Opportunity Employer

We are committed to creating a workplace that is inclusive and respectful of all employees, and we prohibit discrimination and harassment of any kind. We are proud to be an equal opportunity employer and welcome applications from diverse candidates.

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