Restaurant Operations Manager

1 week ago


Emeryville, California, United States IHOP Full time
Restaurant General Manager Job Description

The IHOP Restaurant General Manager is a key leadership role responsible for managing the overall operations of the restaurant. This includes supervising employees, managing front and back-of-house operations, and ensuring that the restaurant meets IHOP's standards of quality and service.

Key Responsibilities:
  • Manage sales growth and profitability while maintaining high levels of quality and service.
  • Supervise and support employees to ensure excellent guest interaction and a positive work environment.
  • Conduct line checks to ensure proper food preparation and presentation.
  • Ensure proper staffing levels to meet guest demand.
  • Interview, hire, and train new employees.
  • Prepare reports and maintain accurate records.
  • Order supplies and maintain inventory levels.
  • Identify opportunities for improvement and implement changes.
  • Ensure a safe working and guest environment.

Requirements:

  • Typically work indoors, but may occasionally work outdoors.
  • Be willing to work nights, weekends, and holidays when restaurants are busiest.
  • Be willing to work unpredictable hours to fill in for absent workers.
  • Be aware of changing events in the local area to ensure proper staffing.


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