Retail Operations Manager
3 weeks ago
Job Summary:
We are seeking a highly skilled Retail Operations Manager to join our team at the Bay Street Emeryville location. As a key member of our team, you will be responsible for ensuring that all sales associates exceed customer expectations and meet operational standards.
About Us:
UNIQLO USA is an Equal Opportunity Employer that does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.
Responsibilities:
* Lead by example and set the pace for customer service in the store
* Supervise the floor to ensure adequate coverage during peak times
* Ensure brand and operational standards are consistently met, including visual, cleanliness, cash management, and inventory management
* Train and develop sales associates on store standards and ensure they meet customer expectations
* Manage inventory and ensure all merchandise is represented and replenished on the floor
* Identify and communicate issues to management
* Train sales associates on product and brand knowledge and ensure it is conveyed to customers
Requirements:
* High school diploma or GED, bachelor's degree preferred
* Strong communication and leadership skills
* Ability to calculate figures and amounts such as discounts and percentages
* Ability to work a flexible schedule that meets business needs
Compensation and Benefits:
* $22.50 per hour
* Medical, dental, and vision coverage
* 401k plan with 100% match on the first 3% contributed, 50% on the next 2% contributed
* Paid parental leave
* Fertility benefits, including IVF
* Life insurance
* Short-term and long-term disability insurance
* HSA/FSA options
* Employee Assistance Program
* Vacation and personal time off
* Sick and wellness time off
* 30% employee merchandise discount
* Commuter benefits
Notice for California Job Applicants and Employees:
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.
Location: Emeryville, CA
Job Type: Full-time
Availability: Average 32 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week.
Estimated Salary: $22.50 per hour
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