Enterprise IT Solutions Technician

4 days ago


Las Vegas, Nevada, United States ESM Full time

As a Desktop Support Specialist at ESM, you will play a critical role in providing high-quality technical support to our clients. We offer a dynamic and challenging work environment with opportunities for growth and professional development.

Our ideal candidate will have excellent communication skills, a strong ability to troubleshoot complex technical issues, and a keen eye for detail.

About the Position

This is a full-time position that requires a minimum of three years' experience working as a Desktop Support Technician. You will be responsible for providing desktop support functions for computer systems at Nellis AFB, including NIPRNet, SIPRNet, and JWICS workstations and local area networks, Video Teleconferencing hardware, software, and networks, and installed audio/video equipment.

Responsibilities
  • Install, configure, and troubleshoot Windows desktop systems, printers, and other peripherals.
  • Provide technical support for mobile devices, including iOS and Android phones, tablets, hotspots, and other mobile devices.
  • Administer system applications, manage and install system upgrades and software, and troubleshoot and diagnose system and software problems.
Requirements
  • Minimum three years' experience working as a Desktop Support Technician.
  • Current IATII level certification in accordance with DoD8570 requirements (e.g., Security+ ce certification).
  • Top Secret clearance with ability to be adjudicated at the SCI level.
Benefits
  • Competitive salary of $60,000 - $80,000 per year.
  • Opportunities for growth and professional development.
  • Dynamic and challenging work environment.


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