Senior Director Quality RN

4 weeks ago

Everett, Washington, United States Providence Health & Service Full time
Job Summary

The Senior Director of Quality provides strategic leadership and vision for the North Puget Sound Service Area, driving continuous improvement of clinical and service quality outcomes. This role designs, implements, and maintains systems to ensure integration of quality support across the Service Area, leading to improved health outcomes. The Senior Director partners with Risk and Accreditation leaders to promote patient safety and integrates quality improvement initiatives throughout the organization.

Key Responsibilities
  • Provide leadership and strategic direction for clinical quality and safety in the North Puget Sound Service Area.
  • Coordinate with operational leaders to develop, implement, and monitor systems of care, creating a safe culture and improving patient outcomes.
  • Champion a data-driven environment for clinical quality, patient safety, infection prevention, and regulatory compliance.
  • Partner with Patient Safety leaders to improve the Culture of Safety, focusing on harm prevention and reducing adverse events.
  • Facilitate the adoption of evidence-based best practices to advance and strengthen the organization.
  • Oversee the development and implementation of ministry-specific goals and objectives, ensuring alignment with Providence Swedish North Division and Providence Health System.
  • Develop and maintain budget requirements, ensuring compliance and effective resource allocation.
  • Establish and maintain effective communication processes to mitigate and communicate risk, in partnership with Risk Management leadership.
Requirements
  • Master's Degree in Nursing, Health Administration, or a related field (preferred).
  • Bachelor's Degree in Nursing, Healthcare Administration, Public Health, or a related field.
  • Washington Registered Nurse License (Vendor Managed).
  • 8 years of clinical nursing experience, preferably in Medical/Surgical, Critical Care, Intensive Care, or the Emergency Department.
  • 2 years of leadership experience in a quality improvement program.
  • Knowledge of disease pathophysiology and drug utilization.
  • PC/Systems literacy, including the Internet and MS Office skills.
  • Knowledge and experience in Patient Safety and application/adherence to HRO principles and processes.
  • Management of multiple priorities, effective time management skills.
  • Leadership and organizational skills, along with critical, deductive reasoning, and problem-solving skills.
  • Effective written and verbal communication skills, including report writing and oral presentation skills.
  • Capacity to work independently in a virtual office setting or in a facility setting if required to travel for assignment.
  • Understanding and ability to communicate documentation strategies.
  • Capable of performing quality assessment/analysis.
  • Overall knowledge and ability to drive operational metrics.
  • Overall knowledge of the flow of the revenue cycle.
  • Detail-oriented and with strong analytical skills.
  • Ability to assess, coach, train, and develop talent.
  • Ability to motivate and maintain effective working relationships with staff and all stakeholders.
  • Demonstrates strength in both performance management and leadership development.
  • Manage change while minimizing interruption at an operational and service level.

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