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Insurance Customer Service Representative

1 month ago

Monroe, North Carolina, United States State Farm Insurance Full time
Job Title: Account Associate

At State Farm Insurance, we're seeking a highly skilled and customer-focused individual to join our team as an Account Associate.

Key Responsibilities:
  • Provide exceptional customer service by addressing customer inquiries and resolving issues in a professional and efficient manner.
  • Process policy changes and updates in our system, ensuring accuracy and timeliness.
  • Collaborate with team members to resolve customer issues and maintain customer satisfaction.
  • Stay up-to-date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
Requirements:
  • Meet or exceed performance goals and targets set by the company.
  • Continuously improve knowledge and skills through training and development opportunities.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.