Sales Associate

4 weeks ago


Monroe, North Carolina, United States Rack Room Shoes Full time

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales and work goals, and maintaining a positive and productive work environment.

Key Responsibilities:

  • Provide excellent customer service by being aware of and practicing company service standards.
  • Meet sales and work goals as directed by store management, while adhering to company policies and procedures.
  • Lead other team members by being an example in accuracy and completeness of work.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
  • Maintain awareness of all current sales promotions and merchandise presentation.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.

Requirements:

  • Interpersonal skills necessary to deal effectively with external contacts and all levels of employees.
  • Basic communication, organization, and math skills.
  • Experience in retail sales, preferably specialty retail or footwear.
  • Basic knowledge of company policies and procedures.
  • Basic visual merchandising skills and understanding of Store Presentation Standards.

About Rack Room Shoes: We are a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. Our goal is to provide customers with great styles and outstanding values, resulting in satisfied and loyal customers.


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