Customer Service Representative

5 days ago


Onalaska, Wisconsin, United States Blain's Farm & Fleet Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Blain's Farm & Fleet. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers with a positive and helpful attitude, convey our Blain's Culture to every customer, and resolve customer issues and handle customer inquiries.
  • Checkout Operations: Scan each item and ensure pricing is accurate, redeem in-store and manufacturer coupons, and maintain cleanliness and organization at the checkout area.
  • Inventory Management: Replenish merchandise and supplies in the checkout area and maintain awareness and compliance with all relevant policies.
  • Team Collaboration: Assist other departments as assigned, perform duties of the Self-Checkout attendant, Customer Care, and Sales Floor Associate as needed.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and team members.
  • Attention to Detail: Ability to accurately process transactions and maintain a clean and organized store environment.
  • Teamwork: Willingness to assist other departments and perform various tasks as needed.
  • Adaptability: Ability to adapt to changing situations and priorities in a fast-paced retail environment.
What We Offer
  • Competitive Pay: Competitive base pay up to $14.25/hr with annual performance-based merit raises.
  • Benefits: Comprehensive benefit package, including profit sharing, 401(K) with company match, and internal recognition programs.
  • Opportunities for Growth: Opportunities for career growth and advancement within the company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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