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Housing Member Services Representative

2 months ago


Onalaska, Wisconsin, United States La Crosse Area Family YMCA Full time
Job Opportunity

We are seeking enthusiastic individuals to join our Member Service Team in Onalaska.

Key Responsibilities:

  • Provide exceptional service to members, staff, volunteers, and guests
  • Address member and safety concerns as needed
  • Engage members/participants around the facility
  • Act as lead Member Services Representative in all situations

Requirements:

  • Ability to address and make solid decisions in emergency situations
  • Excellent communication skills and willingness to build relationships
  • Maintain positive relationships with youth in the building and address concerns as needed

Benefits:

  • FREE adult Y membership (+ discount on Family Membership)
  • 50% discount on Y programs
  • 403(b) retirement account
  • 12% retirement after 2 years and 1,000 hours per year
  • Free Employee Assistance Program (EAP)

An Equal Opportunity Employer