Business Operations Manager

6 days ago


Mastic Beach, New York, United States MyCareersFuture Full time

About MyCareersFuture

MyCareersFuture is a dynamic and focused team of people supporting our overall objective of becoming a lean, resilient, and high-performance team of financial sales consultants.

Job Summary

We are seeking a highly skilled and experienced Business Operations/Executive to join our team. The successful candidate will be responsible for handling and directly liaising with new and existing clients, covering both general insurance and corporate solution businesses.

Key Responsibilities

  • Handling and directly liaising with new and existing clients covering both general insurance and corporate solution businesses
  • Liaising with various Insurers to prepare insurance quote to client's enquiry
  • Prepare insurance renewals, endorsement processing and handle claim enquiry
  • Engagement with underwriters regularly
  • Coordination of agents commission reimbursement
  • To process new insurance proposals accordingly
  • Support a customer request end to end
  • Perform policy reviews, assess, and make sound judgement
  • Provide support and services to Financial Consultants on General insurance matters
  • Provide administrative support and tasks as assigned
  • Be involved in ad-hoc projects

Requirements

  • Proficient in English (speaking and writing)
  • 2-3 years of admin and customer service experience
  • Insurance industry and product knowledge/experience preferred but not necessary
  • General skills on Excel, Outlook, PowerPoint
  • Diploma in any discipline
  • Marketing experience preferred

Desirable Skills

  • Creative problem solving and decision-making skills
  • Customer oriented
  • Good multi-tasking and stakeholder management skills - dealing with clients, supervisors, and team of advisors
  • Confident public speaker - required to do presentations to corporate clients


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