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Business Analyst

2 months ago

Mastic Beach, New York, United States MyCareersFuture Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Project Management Office (PMO) Lead at MyCareersFuture. The successful candidate will be responsible for leading teams to deliver quarterly releases that span across multiple business units.

Key Responsibilities
  • Budget Management:
    • Manage overall quarterly budget across different business segments.
    • Communicate budget timeline to corresponding parties and stakeholders.
    • Receive submissions from business change managers, update, and submit budget and annual spend templates to the finance department.
    • Attend budget meetings.
    • Track each quarterly release to ensure it is within budget and aligns with capacity in each technical stream.
  • Process Adherence:
    • Demonstrate transparency in the process and pipeline planning of quarterly releases.
    • Coordinate release activities across cross-functional teams, business, business change management, and retail operations to successfully drive release strategy and roadmap.
    • Continuously improve change request processes within the portfolio.
  • Stakeholder Management:
    • Work closely with business change managers to manage business stakeholders and relationships, including escalation, expectation, conflict, scope changes, etc.
    • Ensure teams work in a collaborative environment.
  • Risk and Issue Management:
    • Manage quarterly release risk, work through escalations, governance, and related issues.
  • QR Governance:
    • Timely and accurate completion of adherence to methodology process and artefacts.
    • Effectively partner with technology and the business to manage risk and audit.
    • Ensure alignment between business and technology for all change request pipeline by managing both parties.
    • Timely escalation of arising issues beyond control for early mitigation.
    • Support functional business analysts to support each release plan and change review.
    • Ensure change request inventory is up to date (daily basis).
  • QR Reporting:
    • Monitor, track, and report on the status of change requests deliverables to ensure time, cost, and quality metrics are in line with approved plans.
    • Report on status and financials throughout the lifecycle to all stakeholders. Update quarterly release decks for review, governance, and planning.
    • Manage, monitor, and maintain quarterly billing and reporting.
    • Attend cadence meetings to ensure management awareness of current quarterly release status; highlight items that require management attention.
  • Interns:
    • Work with the HR department to bring in interns via the intake process.
    • Provide training and guidance to interns during their internship to ensure their contribution to quarterly release process.
    • Regular feedback to interns and schools for their coaching and training.
    Qualifications and Skills Required
    • Seven or more years of IT experience, with sensitivity and commitment to business problem-solving.
    • Five or more years of business unit or business-facing experience, managing relationships and building high-performing teams.
    • Demonstrated experience and ability in successfully utilizing soft skills or people skills.
    • Business domain knowledge in retail banking consumer products, such as core banking, digital banking, deposits, mortgage, and cards.
    • Ability to lead and motivate others; demonstrating empathy and knowledge of personality types and appropriate management techniques.
    • Good understanding of current and emerging technologies and how other enterprises are employing them to drive digital business.
    • Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
    • Distinctive blend of business, IT, financial, and communication skills, as this is a highly visible position with substantial impact.
    • Effective influencing and negotiating skills in an environment where this role may not directly control resources.
    • Strong knowledge and understanding of business needs, with the ability to establish rapport and maintain a high level of customer trust and confidence.
    • Bachelor's degree in computer science, engineering, or similar domain.
    • Related professional or technical qualification.