Front Desk Associate

5 days ago


Lincoln, Nebraska, United States Lincoln Embassy Suites Full time
Hotel Front Desk Associate

About the Role:

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Lincoln Embassy Suites. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:

  • Check guests in and out, ensuring accurate information is established and special requests are fulfilled
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner
  • Assist guests with sending and receiving faxes, packages, and mail
  • Work collaboratively with other departments to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and ability to learn property management systems
  • Ability to stand for long periods and work in a hotel environment

What We Offer:

  • Competitive compensation package
  • Significant travel discounts on Marriott and/or Hilton properties
  • 401k plans and medical insurance
  • Opportunities for career growth and development

About Us:

Lincoln Embassy Suites is a world-class hotel located in the heart of Lincoln, Nebraska. We are committed to providing exceptional guest experiences and creating a positive and inclusive work environment for our associates.

Equal Employment Opportunity:

Atrium Hospitality is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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