Programmatic Account Manager
3 weeks ago
Nexxen is a leading platform that bridges new opportunities in the advertising ecosystem. With a global footprint, we offer creative, flexible, and unified solutions to our clients.
Job Title: Programmatic Account ManagerWe are seeking an experienced Programmatic Account Manager to join our team in Chicago. As a key member of our client-facing team, you will be responsible for delivering superior client service through premium campaign management, relationship development, and account retention activities.
Key Responsibilities:- Cultivate relationships with existing clients to maximize client satisfaction, retention, and growth
- Diagnose client needs and implement strategies to drive revenue for Nexxen
- Work as a liaison between clients and internal departments to coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
- Manage the campaign launch process from start to finish, including client kick-off calls, strategy recommendations, asset collection, optimization, and delivery of performance reporting
- Utilize Salesforce and update internal systems to ensure accurate campaign information
- Develop a deep understanding of Nexxen's product offering and best practices for campaign effectiveness and cross-selling
- Onboard new clients, including platform demos, training, and ongoing education of Nexxen's offerings
- Proactively use data, trends, market insights, and logic to develop tailored campaign recommendations and upsell opportunities
- Support regional growth goals and serve as the primary point of contact for clients on day-to-day account needs
- 1+ years of experience in digital media or account management
- Self-motivated with a strong desire to learn about products, technology, customers, and competitors
- Process-oriented with a focus on attention to detail
- Strong organizational, analytical, and project management skills
- Outstanding computer skills, including knowledge of brand verification partners, Salesforce, brand safety partners, and ad servers
- Ability to contribute to a team while working with other departments and prioritizing various requests and responsibilities
- Proven verbal and written communication skills in a consultative, client-facing environment
- PowerPoint and Excel skills, including pivot tables, chart marking, and manipulation of large data sets
- BA/BS or graduate degree preferred with a strong academic record
Nexxen values diversity, varied experiences, and collective contribution. We offer a competitive salary range of $70,000 - $85,000, depending on location and experience. Our benefits package includes medical, dental, vision, disability insurance, 401(k), EAP, parental leave, discretionary time off, and company-paid holidays.
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