Wood Department Manager

1 day ago


Toledo, Toledo, United States Floor & Decor Holdings, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Wood Department Manager to join our team at Floor & Decor Holdings, Inc. As a key member of our retail operations team, you will be responsible for driving sales growth, providing exceptional customer service, and leading a team of sales associates to achieve business objectives.

Key Responsibilities
  • Sales and Customer Service
    • Develop and implement sales strategies to achieve sales budgets and increase customer loyalty
    • Provide exceptional customer service, ensuring a positive shopping experience for every customer
    • Train and develop sales associates to provide quality customer service and drive sales growth
  • Retail Operations
    • Oversee the daily operations of the wood department, ensuring efficient and effective merchandising, inventory management, and visual presentation
    • Manage and maintain accurate inventory levels, cycle counts, and profit and loss management
    • Ensure compliance with company policies and procedures, including loss prevention and risk management
  • Leadership and Development
    • Lead and develop a team of sales associates, providing coaching, training, and performance feedback
    • Conduct regular performance evaluations and develop action plans to improve performance
    • Identify and develop high-potential sales associates for future leadership roles
Requirements
  • 3-5 years of retail management experience, with a proven track record of driving sales growth and improving customer service
  • Excellent communication, interpersonal, and analytical skills
  • Ability to work in a fast-paced environment, adapting to change with a sense of urgency
  • Strong leadership and development skills, with the ability to motivate and inspire a team
  • Ability to exercise independent discretion and judgment in managing a retail environment
Working Conditions

The Wood Department Manager will work in a warehouse environment, with frequent exposure to moving vehicles and moderate noise levels.

Physical/Sensory Requirements

The Wood Department Manager will be required to exert 30-60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

Benefits and Rewards
  • Bonus opportunities at every level
  • Non-traditional retail hours (we close at 7p)
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • 80 hrs. annualized paid vacation (full-time associates)
  • 4 paid holidays per year (full-time hourly store associates only)
  • 1 paid personal holiday of associate's choice and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

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