Customer Service Associate

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Planet Fitness, Inc. Full time
Job Title: Customer Service Associate

Are you a people person with excellent communication skills? Do you have a passion for delivering exceptional customer service?

We are seeking a highly motivated and friendly Customer Service Associate to join our team at Planet Fitness, Inc. This is an exciting opportunity to work in a fast-paced retail environment where you will be responsible for providing top-notch service to our members.

Responsibilities:
  • Provide exceptional customer service to members, addressing their concerns and resolving issues in a timely and professional manner.
  • Answer phone calls, respond to emails, and resolve member inquiries in a friendly and courteous manner.
  • Work effectively as part of a team to achieve sales goals and promote membership sales.

Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Benefits:
  • Competitive hourly rate: $18.50 per hour (estimated annual salary: $38,460).
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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