Part Time Customer Service Team Leader

5 days ago


Sens, Bourgogne-Franche-Comté, United States Burlington Full time
Part Time Customer Service Team Leader Job Description

About the Role:

We are seeking a Part-Time Customer Service Team Leader to join our team As a key member of our customer service team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service.

Key Responsibilities:

  • Develop and implement strategies to drive improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Collaborate with the Assistant Store Manager and Customer Service Supervisor to achieve business goals.
  • Maintain a clean and organized store environment, troubleshoot issues with registers and transactions.
  • Provide coaching and development opportunities for associates to improve their customer service skills.

Requirements:

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Compensation and Benefits:

This role offers a competitive hourly rate of $13-$13 per hour, with opportunities for advancement and career growth. Part-time associates may also be eligible for benefits, including medical coverage and a 401(k) plan.



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