Front Desk Associate

2 days ago


Santa Barbara, California, United States Quorum Hotels Full time

We are looking for a Guest Service Agent to join our team at Quorum Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.

About the Role

In this role, you will be the first point of contact for many of our guests, so it's essential that you have a warm and welcoming demeanor. You will be responsible for registering guests, handling reservations, and providing information about hotel services and facilities.

Key Responsibilities
  • Greet and welcome guests, responding to their needs and resolving any issues promptly
  • Register guests and handle check-ins and check-outs
  • Make and modify reservations
  • Provide information about hotel services and facilities, including restaurants, transportation, and entertainment options

The estimated salary for this role is $18/hour, based on industry standards and location.

Requirements
  • High School diploma or equivalent required
  • College coursework in a related field helpful
  • Experience in a hotel or related field preferred
  • Able to multitask effectively and maintain attention to detail

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