Theatre Services Coordinator
2 weeks ago
Location: Northglenn, CO
Job Type: Regular Full-Time
Department: Parks, Recreation and Cultural Services
FLSA: Non-Exempt
Nature of Work
The City of Northglenn is in search of a dynamic and service-oriented individual to join our Patron Services/Box Office Team. This full-time position involves engaging with patrons of Northglenn Arts and the Parsons Theatre, focusing on ticket sales, class registrations, and event assistance both in-person and via phone.
Key Responsibilities
- Customer Service Excellence: Provide timely and professional responses to inquiries through various communication channels, fostering positive relationships with patrons and community members.
- Front-of-House Operations: Welcome patrons and assist with ticketing, reservations, and event management, ensuring a seamless experience during performances and events.
- Financial Management: Handle financial transactions accurately, maintain cash drawer reconciliation, and support ticket inventory management.
- Administrative Support: Aid in artist hospitality, volunteer coordination, and daily reporting, contributing to the overall success of events and programs.
Qualifications
- High school diploma or equivalent.
- Minimum of one year of customer service or hospitality experience.
- Strong communication and interpersonal skills.
- Organizational skills with attention to detail.
- Willingness to obtain necessary certifications within three months of hire.
Working Conditions
Flexibility in scheduling is required, with varying hours including evenings and weekends. The role may involve physical activities such as standing and lifting.
Benefits
Eligible employees will receive a comprehensive benefits package, including medical, dental, and retirement options.
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