Guest Services Representative

3 days ago


Dayton, Ohio, United States Home2 Suites by Hilton Full time
Job Title: Guest Services Representative

About the Job: As a Guest Services Representative at Home2 Suites by Hilton, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is comfortable and memorable. This role requires a high level of customer focus, problem-solving skills, and the ability to work well under pressure.

Key Responsibilities:

  • Front Desk Operations: Manage front desk operations, including check-in/check-out processes, room assignments, and cash handling.
  • Guest Communication: Respond promptly to guest inquiries, resolve issues, and maintain a professional demeanor in all interactions.
  • Team Collaboration: Work closely with colleagues to ensure seamless operations, provide support during peak periods, and maintain open communication channels.
  • Training and Development: Participate in ongoing training and development programs to improve knowledge and skills, staying up-to-date on hotel policies, procedures, and services.
  • Continuous Improvement: Suggest improvements to enhance our offerings, contribute to team success, and foster a positive work environment.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Experience: Minimum 1 year of experience in a customer service or front desk role; previous experience in a hotel environment preferred.
  • Skills and Qualifications:
    • Excellent Communication Skills: Ability to interact effectively with guests, colleagues, and management.
    • Problem-Solving and Adaptability: Capacity to handle complex situations, think critically, and adapt to changing priorities.
    • Attention to Detail: Maintain accurate records, process transactions accurately, and ensure seamless operations.
    • Time Management: Prioritize tasks, manage time efficiently, and meet deadlines.
    • Teamwork and Collaboration: Foster a positive work environment, support colleagues, and contribute to team success.

Salary Estimate: $38,000 - $48,000 per annum, depending on location and experience.

Benefits: Competitive salary, comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.



  • Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a member of our staff, you will be responsible for providing exceptional service to Planet Fitness members, prospective members, and guests.Key Responsibilities:• Greet members and guests in a...


  • Dayton, Ohio, United States United Dairy Farmers Full time

    United Dairy Farmers is hiring a skilled Customer Service Representative to join our team. This role comes with an estimated salary of $25,000 - $35,000 per year, depending on experience and qualifications.Job Summary: As a Guest Service Associate at United Dairy Farmers, you will be responsible for delivering exceptional customer service and ensuring a...


  • Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Summary:The Reservations and Guest Services Agent will be responsible for handling guest reservations, managing front desk operations, and providing exceptional guest service at Holiday Inn Express and Suites.Duties and Responsibilities:Reservations: Handle guest reservations, including room assignments and special requests.Front Desk Operations: Manage...


  • Dayton, Ohio, United States Shaner Hotels Full time

    About the OpportunityShaner Hotels invites applications for a Front Desk Agent to join our team at our Fairfield Inn & Suites in Dayton, Ohio. This role offers a unique chance to work in a dynamic environment, providing exceptional guest services and contributing to the success of our hotel. With a focus on flexibility and adaptability, you will be...


  • Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Title:Hotel Front Desk RepresentativeAbout the Role:We are seeking a highly skilled and motivated Hotel Front Desk Representative to join our team at Holiday Inn Express and Suites. This role is responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Front...


  • Dayton, Ohio, United States Aimbridge Hospitality Full time

    About the RoleThe Front Desk Agent plays a critical role in delivering an exceptional guest experience at Aimbridge Hospitality. You will be responsible for registering guests, making and modifying reservations, and handling hotel operator and concierge duties.To be successful in this role, you must have a high school diploma or equivalent, preferably with...


  • Dayton, Ohio, United States Papa John's - Serazen Full time

    Job OverviewAt Papa John's - Serazen, we are seeking a talented Dining Service Representative to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and providing exceptional customer service.Key ResponsibilitiesAs a Dining Service Representative, you will be responsible for ensuring that every customer has an...


  • Dayton, Ohio, United States Aimbridge Hospitality Full time

    ResponsibilitiesProvide exceptional guest service and ensure a positive experience for all hotel patronsManage reservations, including checking guests in and out, and resolving any issues that may ariseRespond to guest inquiries and resolve problems in a timely and professional mannerMaintain a clean and organized front desk area, including answering phones,...

  • Retail Associate

    3 weeks ago


    Dayton, Ohio, United States United Dairy Farmers Full time

    At United Dairy Farmers, we are committed to providing our customers with an outstanding shopping experience. As a Retail Associate - Guest Experience, you will play a key role in achieving this goal by delivering exceptional customer service and promoting a positive store environment.Estimated Salary: $28,000 - $38,000 per yearJob Description:Company...


  • Dayton, Ohio, United States Raising Cane's Full time

    Are you passionate about delivering exceptional customer experiences and working in a fast-paced environment? Do you have a strong commitment to teamwork and a desire to grow with a leading quick-service restaurant chain?About the JobWe are seeking a skilled Team Service Representative to join our team at Raising Cane's. As a Team Service Representative,...


  • Dayton, Ohio, United States State Farm Insurance Full time

    Job Title: Customer Service Representative at State Farm InsuranceJob Summary: As a Customer Service Representative at State Farm Insurance, you will provide exceptional customer service by assisting customers with their insurance needs, processing policy changes and updates, and handling incoming calls and emails regarding policy inquiries and...


  • Dayton, Ohio, United States Textile Company Full time

    Job Title: Customer Service RepresentativeJob Overview: We are seeking a highly motivated Customer Service Representative to join our team at Textile Company. As a key member of our sales force, you will be responsible for building and maintaining strong relationships with our customers, driving revenue growth, and providing exceptional service delivery.Key...


  • Dayton, Ohio, United States APPS Paramedical Services Full time

    At APPS Paramedical Services, we are looking for dependable and detail-oriented medical professionals to work as Mobile Clinical Representatives in the Dayton, Centerville, Springfield, and Piqua/Sidney areas.This role involves performing mobile paramedical exams, including health history, vitals, and specimen collection. You will also be responsible for...


  • Dayton, Ohio, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's Pizza LLC, you'll be responsible for delivering exceptional customer experiences. Key responsibilities include greeting customers, processing orders efficiently, and ensuring the cleanliness and organization of the front store area.Key Qualifications:Greeting and Engaging...


  • Dayton, Ohio, United States Lids Full time

    We are looking for a skilled Customer Service Representative to join our team at Lids Dayton Mall. In this role, you will be responsible for providing top-notch customer service, processing sales transactions, and maintaining a clean and organized store environment.**Responsibilities Include:**Engage with customers to understand their needs and provide...


  • Dayton, Ohio, United States Perspire Sauna Studio of The Greene Full time

    Role OverviewWe are seeking a motivated Health and Wellness Sales Representative to join our team at Perspire Sauna Studio of The Greene.Estimated Salary$40,000 - $60,000 per year, based on experience.Job DescriptionAs a Health and Wellness Sales Representative, you will be responsible for selling memberships, promoting the benefits of IR and RLT, and...


  • Dayton, Ohio, United States Burlington Stores Full time

    Job Summary">We are seeking a Customer Service Representative to join our team at Burlington Stores, Inc. in Beavercreek, OH. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and maintaining a secure shopping environment.About the Role">You will be responsible for greeting every customer entering...


  • Dayton, Ohio, United States Domino's Pizza LLC Full time

    Job OverviewWe are seeking a talented Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Rep, you will be responsible for providing exceptional customer experiences and ensuring the delivery of high-quality products.Key Responsibilities:Greet customers in a friendly and welcoming mannerTake customer orders using...


  • Dayton, Ohio, United States Spartan Plumbing Inc Full time

    At Spartan Plumbing Inc, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service in the Dayton, OH region.Compensation:The estimated salary for this position is $16/hour, with competitive pay and growth opportunities.Job Overview:This is a...


  • Dayton, Ohio, United States Textile Company Full time

    Job OverviewThe Customer Service Representative Driver is responsible for generating revenue and profit by servicing Morgan's target customers on their designated route.This role reports to the designated Service/Branch Manager and or Supervisor.