Hotel Guest Service Professional
3 days ago
Shaner Hotels invites applications for a Front Desk Agent to join our team at our Fairfield Inn & Suites in Dayton, Ohio. This role offers a unique chance to work in a dynamic environment, providing exceptional guest services and contributing to the success of our hotel. With a focus on flexibility and adaptability, you will be responsible for processing guest check-ins and check-outs, handling guest complaints, and maintaining accurate records. If you have a passion for delivering outstanding customer experiences and are eager to develop your skills, this opportunity may be perfect for you.
About Our Company
Shaner Hotels is a leading hospitality company, boasting a diverse portfolio of over 65 properties across the United States and internationally. Our expertise spans hotel development, design and construction, e-commerce, and revenue management. As a valued member of our team, you will benefit from our comprehensive training programs, opportunities for growth, and a collaborative work environment. Visit our website to learn more about our company culture and values.
Key Qualifications
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Excellent communication and interpersonal skills.
- Proficiency in computer systems and software.
- Bilingual English/Spanish a plus.
Salary Range
We estimate a salary range of $38,000 - $48,000 per year, based on your qualifications and experience.
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