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Creative Services Manager

2 months ago


Cincinnati, Ohio, United States Formica Full time
Job Title: Creative Services Manager

The ideal candidate will have experience working in a dynamic, fast-paced environment. They will be a creative problem-solver, a strategic thinker, and a collaborative leader who can drive innovative solutions across various mediums.

Key Responsibilities:
  • Develop and execute marketing solutions from concept to completion, working closely with marketing and sales teams.
  • Partner with segment marketing managers, digital teams, and external production partners to create dynamic photo/video content for digital media campaigns and social platforms.
  • Art direct video and photography shoots for product launches, social media campaigns, and advertising, ensuring on-brand aesthetics and product display.
  • Oversee the development of technical documentation, including product installation guides, samples catalogs, and national product guides.
  • Assist with corporate trade show activity in partnership with sales, marketing, and trade design manager.
  • Manage vendor relationships for creative services, graphic support, printing, and promotional items.
  • Serve as a brand champion, ensuring adherence to brand, campaign, and creative standards across mediums.
  • Manage graphic design workload, assigning projects, overseeing timeline progress, and ensuring adherence to critical deadlines using Workfront.
  • Manage a team of graphic designers, external contractors, suppliers, and co-op students/interns.
  • Travel up to 25% of the time (US, Canada, Mexico).
Desired Skills & Experience:
  • BA/BS degree in Graphic Design, Visual Communication, Marketing, or related field.
  • 7+ years of internal creative services/graphic design, interior design/architecture firm, or agency experience required.
  • Proven success in creative concept development, art direction, graphics, and design execution.
  • Experience working across various mediums, including traditional and digital (website, e-campaigns, social, and advertising).
  • Strong understanding of the printing process, color, and quality parameters.
  • Ability to write creative briefs and assess creative work against strategy.
  • Exceptional skills with InDesign, Photoshop, and Illustrator, and Microsoft Office programs.
  • Experience with project management systems (Workfront, BaseCamp, etc.) and digital asset management systems (WebDAM/Bynder, Acquia DAM, Canto, Brandfolder, etc.).
  • Idea-driven leader with excellent interpersonal and communication skills and the ability to work collaboratively as a member of marketing teams and cross-functional project teams.
  • Organized, detail-oriented self-starter with the ability to prioritize projects, work within short time frames, and meet deadlines.
  • Demonstrated coaching skills and ability to help direct report(s) grow as design practitioners and marketing professionals.