HVAC Service Supervisor

1 day ago


Phoenix, Arizona, United States Abstrakt Marketing Group Full time
About the Role

We are seeking an experienced HVAC Service Supervisor to join our team at Abstrakt Marketing Group. As a key member of our operations team, you will be responsible for overseeing the daily activities of our field technicians and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Supervision: Provide first-line supervision to field technicians, ensuring they have the necessary resources and support to complete tasks efficiently and effectively.
  • Agreement Management: Manage the execution of assigned agreements, ensuring timely completion and adherence to contractual obligations.
  • Financial Management: Oversee all financial aspects of assigned agreements, including budgeting and cost control.
  • Staff Development: Evaluate technician and team technical ability, assign jobs based on skill level, and develop training plans to ensure team members have the necessary capabilities to execute agreements.
  • Safety Compliance: Conduct regular safety meetings, ensure staff adherence to safety protocols, and identify safety concerns and training needs.
  • Customer Service: Build and maintain customer loyalty, respond to customer issues, and communicate relevant information to customers regarding their systems.
Requirements
  • Leadership Experience: Demonstrated leadership skills and a minimum of 10 years of commercial service technician field experience.
  • Technical Knowledge: Demonstrated knowledge of chillers, boilers, vibration, and oil analysis, as well as familiarity with vertical markets such as healthcare, data center, assisted living, commercial office, industrial, and power generation.
  • Education: Certificate of Completion or Diploma with an accredited HVAC trade school preferred.
  • Certifications: Universal EPA Certified.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, staff, and management.
What We Offer

As an HVAC Service Supervisor at Abstrakt Marketing Group, you will have the opportunity to work with a dynamic team, develop your leadership skills, and contribute to the success of our operations. We offer a competitive salary range of $95,000 - $115,000, depending on experience.



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