HVAC Operations Supervisor

2 weeks ago


Phoenix, Arizona, United States Pop-Up Talent Full time

HVAC Operations Supervisor

SUMMARY:

  • Pop-Up Talent is in search of a skilled and proactive HVAC Operations Supervisor to lead our service department and ensure optimal operational performance.

KEY RESPONSIBILITIES:

  • Oversee the daily functions of the service department, guaranteeing effective and efficient service delivery.
  • Guide and mentor field technicians, assisting with troubleshooting and resolving intricate technical challenges.
  • Coordinate the dispatch of service requests, ensuring prompt responses to client inquiries and needs.
  • Manage inventory and supplies, maintaining sufficient stock levels to support service operations.
  • Engage with clients to address questions, provide estimates, and uphold high satisfaction standards.
  • Prepare and manage proposals, purchase orders, and billing documents with accuracy and timeliness.
  • Supervise the maintenance and repair of company vehicles, ensuring issues are addressed swiftly.
  • Lead a team of 5-8 technicians, offering guidance, training, and support as necessary.

QUALIFICATIONS:

  • A minimum of 10 years of hands-on experience in HVAC, with a solid grasp of commercial systems.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members.
  • Proficient in Microsoft Excel and Outlook for documentation and communication tasks.
  • Familiarity with service management software, ideally Service Fusion or similar tools.
  • Strong technical expertise in HVAC systems ranging from 1 ton to 200 tons.
  • Demonstrated leadership capabilities to inspire and manage a team of technicians effectively.
  • Ability to juggle multiple tasks, prioritize effectively, and adapt to evolving priorities in a dynamic environment.

Preferred Qualifications:

  • Prior experience in a supervisory or managerial capacity within the HVAC sector.
  • Relevant certification or licensure in HVAC-related disciplines.

We are committed to fostering a culture of exceptional service and continuous improvement. If you possess the required qualifications and are eager to embrace a challenging and fulfilling role as an HVAC Operations Supervisor, we invite you to consider joining our team at Pop-Up Talent.



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