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Medical Office Assistant
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.
Key Responsibilities- Registration and Scheduling: Register patients for appointments, collect demographic and financial information, and verify insurance coverage.
- Customer Service: Provide excellent customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
- Financial Management: Collect co-pays, deductibles, and other payments, and ensure accurate and timely billing and reimbursement.
- Communication: Communicate effectively with patients, families, and healthcare providers to ensure accurate and timely information exchange.
- Administrative Support: Perform various administrative tasks, including data entry, filing, and record-keeping.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a healthcare setting, preferably in a patient access or registration role.
- Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional patient care and service. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
