Business Excellence Manager
1 day ago
Job Summary:
The Business Excellence Manager will play a key role in driving business improvements and operational efficiencies, with a focus on Epicor and other ERPs. This role involves analyzing current practices, identifying areas for improvement, and implementing strategies that enhance productivity, quality, and customer satisfaction.
Key Responsibilities:- ERP Management: Serve as a primary expert on the ERP systems, overseeing implementations, customizations, and ongoing optimizations to meet the business's unique needs.
- Project Management: Collaborate on projects related to system implementations, upgrades, and integrations, ensuring they are completed within scope.
- Process Improvement: Utilize ERP tools to analyze and improve business processes, identify gaps and inefficiencies, and implement solutions within the ERP system to enhance productivity and accuracy.
- Training and Support: Train and support staff on the effective use of ERPs, assist in developing user manuals, training materials, and provide ongoing support to troubleshoot and assist in training.
- Change Management and Integration: Play a key role in the integration of business processes into Epicor and other ERP systems, manage change effectively, and ensure minimal disruption and maximum user adoption.
- Quality Assurance and Compliance: Ensure that data and processes within Epicor ERP comply with industry standards and regulatory requirements, oversee quality control to maintain high data integrity.
- Cross-Functional Collaboration: Work with various departments to align Epicor ERP functionalities with department-specific needs and overall business strategy, foster a culture of continuous improvement.
- Continuous Improvement: Regularly review and assess the effectiveness of integrated systems, recommend and implement improvements as needed.
- Innovation: Encourage and implement innovative solutions to business challenges, stay abreast of industry trends and best practices.
- In-depth knowledge and experience with Epicor/other ERP systems, including implementation and administration.
- Proven track record in business process improvement and project management.
- Strong analytical and problem-solving skills.
- Excellent communication, leadership, and training abilities.
- Familiarity with industry-specific regulations and compliance standards.
- Strong background in technical and functional analysis.
- Knowledge of RESTful API and system integration principles.
- Experience in a development or IT role is highly beneficial.
About the Ideal Candidate:
This role is ideal for a professional who is not only technically proficient but also possesses a strategic business outlook, capable of bridging the gap between technology and business operations to drive excellence and innovation.
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