Shift Lead

4 days ago


Los Angeles, California, United States Yogurtland Full time
Job Summary

The Shift Supervisor is a key role in ensuring the smooth operation of our stores. As a Shift Supervisor, you will be responsible for maintaining high standards of customer service, ensuring compliance with company policies and procedures, and assisting the Store Manager in achieving business objectives.

Key Responsibilities
  • Assist the Store Manager in overseeing daily store operations, including cash handling, inventory management, and employee supervision.
  • Ensure that all employees are trained and equipped to provide excellent customer service and maintain a clean and safe store environment.
  • Assist with scheduling, employee development, and performance management.
  • Monitor and maintain accurate records of sales, inventory, and employee performance.
  • Collaborate with the Store Manager to achieve sales goals, manage labor costs, and maintain a positive store culture.
Requirements
  • 1 year of supervisory experience in a retail or food service environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to maintain confidentiality and handle sensitive information.

We are an equal opportunity employer and welcome applications from qualified candidates. Please note that we will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008).


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