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Shift Lead

2 months ago

Los Angeles, California, United States G&B Coffee LLC Full time
{"title": "Shift Lead Job Description", "content": "Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at G&B Coffee LLC. As a Shift Lead, you will be responsible for leading shifts, ensuring quality standards are met, and providing exceptional customer service.

Key Responsibilities
  • Shift Management
    • Run effective and efficient shifts
    • Manage shift deployment
    • Ensure task list accountability
  • Operational Excellence
    • Operate at a Level 2 expertise in every position
    • Open and close the cafe
    • De-escalate conflict with guests as needed
    • Complete basic troubleshooting on equipment
  • Quality and Safety
    • Perform regular QC for both food and beverages
    • Support in training team members through coaching and shadow shifts
    • Maintain cleanliness and safety standards in the cafe
  • Cash Handling and Management
    • Record waste logs
    • Record transfer logs
    • Manage cash handling and tips
    • Validate deliveries
Requirements
  • Experience
    • Previous success working on a G&B/GGET team or comparable experience from an outside company
    • Experience working with diverse teams
  • Skills and Abilities
    • Excellent time management and delegation skills
    • Function well in a fast-paced and, at times, stressful environment
    • Ability to communicate effectively with coworkers and customers
What We Offer
  • Competitive wages
  • Company-sponsored medical benefits through Kaiser Permanente for both yourself and your dependents
  • Additional vision and dental benefits
  • 401k plan with company matching funds
  • Free drinks, one free bag of coffee per week, and discounts on all food and merch
", "requirements": "Requirements
  • Experience
    • Previous success working on a G&B/GGET team or comparable experience from an outside company
    • Experience working with diverse teams
  • Skills and Abilities
    • Excellent time management and delegation skills
    • Function well in a fast-paced and, at times, stressful environment
    • Ability to communicate effectively with coworkers and customers
", "benefits": "What We Offer
  • Competitive wages
  • Company-sponsored medical benefits through Kaiser Permanente for both yourself and your dependents
  • Additional vision and dental benefits
  • 401k plan with company matching funds
  • Free drinks, one free bag of coffee per week, and discounts on all food and merch
", "physical_requirements": "Physical Requirements
  • Ability to move about the cafe space frequently throughout shift
  • Ability to operate job-related tools, such as espresso machines and coffee brewers
  • Ability to communicate effectively with coworkers and customers
  • Ability to frequently move prep items in bins weighing up to 40lbs
  • Exposure to kitchen environment with hot surfaces
", "language_code": "en"}