Retail Shift Lead

3 weeks ago

Los Angeles, California, United States 5.11 Tactical Full time
Job Title: Part Time Retail Shift Lead

We are seeking an exceptional, service-minded, part-time retail Shift Supervisor to be part of our team at 5.11 Tactical Retail Store in Commerce, CA.

Responsibilities:
  • Deliver an exceptional 5.11 brand experience, building and maintaining customer relationships while achieving store sales goals.
  • Directs and models 5.11's Values, Mission and Service standards providing an elevated customer experience.
  • Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and support long-term strategies.
  • Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards.
  • Ensures all alterations and embellishments are executed according to department specs.
  • Models an efficient and satisfying cash-wrap experience.
  • Ensures housekeeping duties are completed to maintain a neat, clean and professional store experience.
  • With the direction of the Store Manager, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit.
  • Assists with reductions, price changes, and transfers.
  • Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags.
  • Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety.
  • Has working knowledge and oversees use of all Company systems in store.
Requirements:
  • Bachelor's or Associate's Degree and/or 2-4 years of retail experience – apparel preferred.
  • Previous retail management or supervisory experience.
  • Proven ability to provide a superior customer experience and drive customer loyalty.
  • Proven ability to assess talent and manage performance.
  • Proven business acumen with strategic and analytical skills.
  • Ability to effectively communicate with all levels of an organization.
  • Schedule flexibility to include evenings and weekends.
  • Proficiency in Microsoft Office programs (Excel, Word, and Outlook).
  • While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead.
  • Must occasionally lift and/or move up to 15 pounds.
  • Ability to use a POS system.
Our Values:

At 5.11, we embrace a high-energy culture built upon our values of Service, Unity, Impact, and Tenacity.

Service – At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life.

Unity – We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes.

Impact – We have big ambitions and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms.

Tenacity – We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge.

5.11's practice is to hire at 18 years of age and older only.

Pay Range: $16.57 - $19 per hour

5.11 Tactical offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.

*If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11's benefits program.*

California Privacy Note: As of January 1, 2023, California residents have the right to know what personal information that 5.11 has collected about them, right to correct inaccurate information, or request that their personal information be deleted, subject to certain limitations. If you're a California resident you may view the policy HERE (https://bit.ly/3W62pNg) and if you would like to make a request regarding your personal data, please CLICK HERE (https://bit.ly/4b31XDX).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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