Shift Team Lead

3 days ago

Los Angeles, California, United States Taco Bell Full time
Job Title: Shift Leader

Job Summary:

The Shift Leader is responsible for ensuring that all safety and quality standards are met while leading and coaching the team to deliver exceptional service. This role involves overseeing daily operations, resolving conflicts, and ensuring that team members are held accountable for their tasks.

Key Responsibilities:

  • Ensure safety and quality standards are consistently met.
  • Verify that team members are adhering to standards and protocols.
  • Complete regular food safety checklists and assessments.
  • Coach team members through conflicts and serve as a role model.
  • Hold team members accountable for their tasks and responsibilities.
  • Conduct regular zone walks to ensure tasks are being completed.
  • Review deployment charts and ensure team members are in the right positions.
  • Execute back-of-house shift change procedures.
  • Complete assessments of each zone and identify areas for improvement.
  • Plan and assign breaks for team members.
  • Post daily goals and use the SWS form to track progress.
  • Ensure all dishes and back-of-house areas are clean and organized.

Requirements:

  • 1+ years of supervisory experience in a food service or retail environment with profit & loss accountability, schedule writing, and team member development.
  • Obtain and maintain ServeSafe Certification within 45 days of employment.
  • Strong leadership skills to coach and guide team members.
  • Ability to resolve conflicts and maintain a positive work environment.
  • Hold team members accountable and ensure tasks are completed efficiently.
  • Knowledge of safety and quality standards in the food industry.
  • Ability to complete food safety checklists and verify adherence to standards.
  • Strong organizational skills to execute shift changes and zone assessments.
  • Ability to review deployment charts and plan team member breaks effectively.

Physical Demands:

  • Ability to withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more.
  • Ability to move throughout the restaurant for extended periods (up to 10-12 hours per day).
  • Ability to move 50 lbs. for distances of up to 10 feet.
  • Ability to balance and move up to 25 lbs. for distances of up to 50 feet.
  • Ability to understand and respond to team members' and guests' requests in a loud environment.
  • Ability to stand, walk, sit, use hands and fingers to handle or feel objects, tools, or controls.
  • Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl.
  • Ability to talk or hear; taste or smell.
  • Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation and Benefits:

  • Pay rate: $20.00 – $21.25 per hour.
  • Sick time: 48 hours with rollover. Resets July 1.
  • 401K Eligible after 1 year of service and 1,000 hours working. Must be 21 years of age to participate.

Equal Opportunity Employer:

Alvarado Restaurant Nation is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.

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