Shift Lead

3 weeks ago


Los Angeles, California, United States Yogurtland Full time
Job Overview

The Shift Supervisor plays a vital role in ensuring the smooth operation of our stores. As a key member of our team, you will be responsible for maintaining high standards of customer service, product quality, and store appearance.

Key Responsibilities
  • Cash Handling and Accountability: Ensure accurate cash handling, including drawer balancing and safe deposits, to maintain store funds.
  • Shift Scheduling and Coordination: Assist with shift scheduling and coordinate individual associate duties to ensure seamless store operations.
  • Training and Development: Provide coaching and development opportunities for new associates to enhance their skills and knowledge.
  • Customer Service and Quality: Deliver exceptional customer service and maintain high-quality standards for products and store appearance.
  • Health and Safety: Ensure a clean, safe, and healthy environment for associates and customers.
  • Other Responsibilities: Perform other job-related activities as requested by the Store Leader.
Requirements
  • Confidentiality: Maintain confidential information with the utmost discretion.
  • Supervisory Experience: Previous supervisory experience is preferred but not required.
  • Problem-Solving and Communication: Demonstrate effective problem-solving and communication skills to lead the team.
  • Customer Service and Leadership: Provide excellent customer service and lead by example to uphold company standards.
  • Certifications: Possess ServSafe or equivalent food handlers certification.

CG Yogurt/Socal Frozen Treats is an equal opportunity employer and welcomes qualified applicants with criminal histories in accordance with the California Fair Chance Act (AB 1008).


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