Field Service Technician

2 weeks ago


St Clement, United States FusionWorks Full time
About FusionWorks

FusionWorks is a dynamic company that is revolutionizing the digital workplace.

We specialize in creating personalized digital experiences across various industries.

Our passion lies in harnessing cutting-edge technologies to shape the future.

We are an owner-managed and innovative organization that excels in delivering efficient printing solutions and intelligent business processes.

From strategy to implementation, we strive to be at the forefront of innovation.

We think ahead and collaborate closely with our customers to understand their needs and implement state-of-the-art technologies.

We thrive on digital challenges and have a long history of satisfied customers who have partnered with us to deliver groundbreaking projects.

Our success is not a destination, but a continuous journey that spans over 50 years.

We have a diverse team of over 300 digital professionals who bring their unique perspectives and ideas to the table.

We operate from 11 locations, each fostering a family atmosphere, with one of them being in Freiburg.

We are a growing company with a forward-thinking approach.

Your Role

As a Field Service Technician, you will be responsible for:

  • Providing service and support for printers, copiers, and multifunction devices in the field
  • Installing new devices and ensuring seamless integration into the customer's network
  • Introducing customers to the features and functions of the devices, as well as network integration
  • Performing software installations in the customer's environment
  • Offering customer support via phone or Team Viewer
Your Profile

We are looking for individuals who have completed an apprenticeship as an office information electronics technician, information electronics technician, or IT system technician.



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