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Field Service Technician

2 months ago

St Louis, Missouri, United States Great Day Improvements Full time

Job Summary

We are seeking a skilled Field Technician to join our team at Great Day Improvements. As a Field Technician, you will be responsible for measuring, installing, and testing products, as well as providing customers with instructions on proper usage.

Key Responsibilities

  • Conduct routine inspections and provide accurate measurements of doors and windows.
  • Provide timely and quality repairs of customers' products, including screen installation, sash replacement, glass replacement, hardware replacement, and seal repairs.
  • Coordinate required return visits and convey needed services, materials, and labor.
  • Perform post-installation inspections and anticipate obstacles that could impact customer expectations, job costs, and/or code performance.
  • Promote the company's services and maintain technical and mechanical skills.

Requirements

  • An Associate degree or technical certification in the industry.
  • Previous experience servicing windows and doors.
  • Previous experience in exterior replacement products.
  • Valid Driver's License and driving record acceptable to insurance company.

Additional Requirements

  • Ability to work independently and as a team.
  • Managing overtime on service calls with patience and not rushing the job.
  • Excellent customer service and communication skills.
  • The ability to diagnose and solve problems based on customers' non-technical descriptions.
  • Strong working knowledge of equipment and tools used in the industry.
  • Physical fitness to lift heavy equipment, work in confined spaces, and bend frequently.

Disclaimer

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience:

· Window/Door Installation or repair: 1 year (Required)

License/Certification:

· Driver's License (Required)

Great Day Improvements is an Equal Employment Opportunity Employer