Guest Service Expert

3 weeks ago


Los Alamitos, California, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Service Expert to join our team at Residence Inn Cypress Los Alamitos. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded
  • Communicate effectively with the kitchen team to ensure seamless service
  • Interact with guests, respond to their requests, and resolve any issues that may arise
  • Maintain a clean and organized work area, adhering to Marriott's high standards
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • Ability to work in a fast-paced environment, standing for extended periods
  • Strong communication and interpersonal skills
Benefits

Marriott International offers a competitive compensation package, including a starting hourly rate of $22.25, as well as opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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